Discussion on the benefits and costs associated with moving your business to The Cloud.
Tuesday, April 28, 2020
Investing in a CRM solution? Follow these 7 steps for a successful implementation.
For many organizations and their management teams, the mere mention of customer relationship management (CRM) inspires immediate apprehension. Far too numerous are the stories from companies across all industries about failed implementations, wasted money and time, and frustrated sales executives. But it doesn't have to be that way, according to a Forbes article entitled "Seven Steps For Successful CRM Implementation." In the article, author Marc Emmer asserts that past challenges with CRM implementation have little to do with technology, and more to do with the culture of the organization attempting to implement it. Read the full article to discover what Mr. Emmer feels are the seven keys to successfully deploying and utilizing CRM.
Replace labor redundancy and manual tasks with digital efficiency. Subscribe now to learn more.
Digital technology has forever changed the dynamics between customers and companies. Companies must continually reinvent their business by going one step ahead of ever-evolving digital trends or risk becoming silent observers while their industry is led by other businesses more adept at digital transformation.
Subscribe now to learn how your business can leave behind inefficient processes, duplicate tasks, and a reliance on physical workplace tools to become an active player in today's digital game.
Three important information security predictions for 2020
As digital transformation evolves with each passing year, so too does the information security landscape. For organizations that leverage cloud technology, this means staying updated on new ways to prevent and counter cybersecurity threats while relying on trustworthy sources of information for insights into future potential security developments and circumstances.
In this article, you'll learn about three critical cybersecurity predictions for 2020, the impact each may have on the digital business landscape, and how your business can act to avoid being affected.
A digital workspace that transforms ideas into revenue. Subscribe now to learn more about Microsoft Teams.
Innovative ideas are an organization's greatest asset. Yet these assets need the appropriate space to grow, evolve, and transform into revenue-generating initiatives. Whether digital or physical, today's workplaces need to harness the synergy of everybody involved and empower them to share and collaborate in an environment that fosters productivity. These workplaces also need to adapt to everybody's needs and remain intuitive for the entire team, regardless of age, background, or gender.
Subscribe now to stay current on the latest digital workplace trends, and discover how you can foster inclusion and innovation across your business with the help of Microsoft.
Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud
How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint.
View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud
FINNING | Digital Transformation on the Azure Cloud
In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints.
Watch this video to learn how Finning managed to overcome two of the construction industry's main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.
Monday, April 27, 2020
6 risks and opportunities of the intelligent, connected cloud
No technology is a hundred percent failproof, and as businesses get more and more digitalized, they're also unwillingly increasing the risk of someone stealing their data or compromising their credibility. Therefore, before taking their business to the cloud, organizations must carefully choose the platforms that ensure the safety and compliance of their data while enabling them to seize the opportunities available to them.
In this infographic, you'll catch a glimpse of both sides of cloud technology: on one hand, the immense opportunities it provides in terms of innovation and mobility; and on the other, the risks that businesses must be aware of to safeguard the continuity of their operations in the digital world.
View: 6 risks and opportunities of the intelligent, connected cloud
Schneider Electric | How Microsoft Teams helped create a successful HR marketing campaign
Diversity is a defining characteristic of today's global workforce. With teams working on projects around the world, it's critical to have different perspectives on the work being done to ensure an inclusive final product or service that all users can relate to. To that end, Schneider Electric wanted to create a Human Resources campaign that would bolster its reputation as a company that prides itself on being diverse and recruiting the best talent from around the world. It was only appropriate, then, that during the creation of such an important campaign, the company would include as many voices as possible to ensure an adequate representation of its multi-ethnic workforce.
In this video, you'll learn how Schneider Electric used Microsoft Teams to ensure constant collaboration and provide a digital workspace where ideas could be polished into final concepts. You'll also discover how even complex projects that span multiple teams across various regions can thrive when empowered with the right focus and digital tools.
Tuesday, April 21, 2020
How Entrepreneurs Are Connecting the World With IoT
As we enter a new decade, the number of IoT-connected devices is predicted to grow 3x from 2019 to 2020, totaling 21 billion devices. As competition increases, so does innovation, and companies across the world are coming up with new uses and applications for the ever-increasing number of devices that are turned on each day.
In this Entrepreneur.com article, you'll learn how companies and startups are finding new market niches to exploit the near unlimited potential of IoT technology, and how they're causing disruptive waves that ripple across different trades to nurture a near trillion-dollar industry.
Your digital transformation journey starts here. Subscribe now.
Where is your organization in its digital transformation journey--or are you still uncertain where and how to begin? Subscribe now to stay informed on how Microsoft Dynamics 365 and Teams can help jump start digital transformation for your business by centralizing communications, enhancing collaboration, and streamlining processes and workflow--ultimately boosting your productivity and increasing your competitiveness.
View: Your digital transformation journey starts here. Subscribe now.
Microsoft's Teams Is Its Slack Competitor for Office 365
It's no secret that Slack has taken the corporate world by storm. This successful collaboration app has managed to find a home in the offices and laptops of startups and multinational companies thanks to its intuitive, chat-based functionality. However, today's highly fluid, complex, and remote workforce requires more than just chat-based collaboration—it needs native integration with crucial productivity apps, as well as a secure, flexible document repository that enables multi-team and project cooperation. This is where Microsoft Teams excels.
In this article, you'll learn the competitive advantages of Teams over competing tools, and how Microsoft CEO Satya Nadella and Office 365 corporate vice president Kirk Koenigsbauer have learned from industry pain points to create a fully integrated, holistic collaboration software solution that is empowering companies to scale and expand across the world.
Drive security and compliance across the entirety of your business. Learn more about Microsoft 365.
Regardless of the nature of your organization, keeping your data secure and ensuring compliance are two of the most demanding priorities. After all, what good is creativity, efficiency, and talent if they can get easily stolen, copied, or shut down because of outdated technology?
The good news is that even though these requirements are as crucial as they've ever been, never before have businesses been vested with so many alternatives to customize the way they do business. In fact, the cloud has allowed organizations to shift their manpower from security and compliance to increasing productivity and innovation.
Subscribe now to learn about digital transformation success stories and how you can ensure your business remains secure and compliant with Microsoft.
Digital transformation helps REGINA MARIA deliver better customer care and healthier business processes
REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it's always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity--including a new virtual assistant in Teams named "Ana" that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent better database accuracy and 50 percent faster complaint resolution.
3 characteristics that define the modern workplace
Today's diverse and intergenerational workforce is most productive when it has adequate channels to collaborate in a seamless and effective way. There's a catch, however: teams are far more diverse and remote than ever before, and each organization requires its own distinct approach to digital collaboration. In other words, your workplace tools and applications must be customized based on your teams' diversity, location, and work methods.
With this infographic, you'll learn about the three main characteristics that define our modern workplace and gain insight into what drives productivity and efficiency in today's organizations. After reading it, you'll have a better understanding of current trends and can keep these in mind when creating or modifying your organization's work environment.
The City of Houston: Security as a job
Ensuring citizen safety is the utmost concern of any local government. With so many things that can go wrong at any given time, it pays to have the best technology available aiding these efforts to enable accurate situation analysis, quick response times, and effective monitoring of the response teams involved. Fortunately, digital transformation has empowered the rapid evolution of cities' response protocols and opened the door for new capabilities to be integrated into their existing efforts.
In this video, you'll learn how the City of Houston has embraced digital, and the IoT to ensure disaster recovery and response, keeping schools safe, and guaranteeing transportation, trust, and mobility.
Finding the right IoT solution for your business
It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome.
In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.
Tuesday, April 14, 2020
Stay connected with Microsoft Azure IoT. Subscribe now.
IoT is easy to understand: it's about connecting devices over the Internet so they can communicate with us, with other applications, and with each other. But while IoT may be simple to explain, putting an effective IoT strategy into practice is vastly more complex.
Subscribe now to stay up to date on how Microsoft technologies deliver the flexibility and scalability you need to control, monitor, and manage your things, allowing you to capture real-time data that can be applied to uncover new business insights and revenue streams.
View: Stay connected with Microsoft Azure IoT. Subscribe now.
The 5 Habits Of Successful Sales Leaders
If you distilled the best practice for sales leaders, what would it look like?
Kevin Kruse, CEO of LEADx has complied his 5 top habits for sales managers to foster a top sales team. Learn how he sees your role as coach, how to give feedback and more!
Next, use Dynamics 365 to optimize your team's productivity by automating routine tasks and embedding familiar tools such as LinkedIn, Outlook, Excel etc. right into your sales process. Couldn't be easier! Great sales managers develop 5 habits to engage their team members.
Collaborate better with Microsoft Teams. Subscribe to learn more.
Today's global workforce relies on technology to push forward revenue-generating projects. Now more than ever, finding the correct workplace tools is becoming a crucial part of every organization's digital transformation strategy.
Subscribe now to discover how Microsoft Teams is delivering tangible, scalable benefits to companies worldwide. Additionally, learn how Microsoft technologies can empower your business to become a local, regional, or global leader by driving increased efficiency and superior collaboration.
View: Collaborate better with Microsoft Teams. Subscribe to learn more.
Transform interactions with Microsoft Dynamics 365!
Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365!
FINNING | Customer Value of Self-Service IoT Apps on the Azure Cloud
Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.
The City of Houston Success Story: Video teaser
For local governments, digital transformation isn't just a means of optimizing their daily operations or becoming more efficient—it's also about potentially saving and improving the lives of thousands (even millions) of citizens. In other words, it's about leveraging accurate, predictable data to be prepared for events such as an increase in population or a natural disaster.
Thankfully, the increased availability of digital tools and a growing integration between devices and systems is bringing cities closer than ever to this reality. In this video, you'll learn about the City of Houston, Texas' vision for becoming an interconnected hub for technological advancement and innovation, thanks to the tools provided by always-on digital technology.
J. Walter Thompson creates a global collaboration hub with Microsoft technologies
J. Walter Thompson, one of the world's largest advertising and marketing firms, needed a way for its geographically dispersed teams to effortlessly collaborate, produce great work, and increase efficiency. The agency also needed its workforce to have access to the newest digital workplace technology while enabling integration with existing Microsoft Office 365 tools and applications. Watch this video to learn how Microsoft Teams empowered J. Walter Thompson to drive projects across locations by allowing it to seamlessly add members, create and share content, and deliver on the unique value proposition that the agency has been known for since 1896.
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