Customer Story: Clifton Coffee Overview

For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse. Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.

A new generation of communication tools for a new generation of Alcoa workers

At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next--both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.

Empowering the modern seller: A new definition of engagement

Companies are over two times more likely to reach quota when sales teams emphasize engagement. This is easier said than done when the definition of effective engagement differs between buyers and sellers. This e-book explores the disconnect between assumed and actual buyer preferences for engagement and how Dynamics 365 for Sales can help sellers realign their strategies with buyer needs.

View: Empowering the modern seller: A new definition of engagement

Don't miss another post! Subscribe now.

Did you know that having resources available in Microsoft Teamwork solutions reduces downtime by 15%? The benefit to your company productivity can be huge. Want to propel your business forward and change the way your team communicates? Subscribe now to learn how you can change the way your team works together.

View: Don't miss another post! Subscribe now.

Close more deals with connected sales and marketing

Are your customer relationships limited by siloed customer data and disparate marketing and sales tools? Check out this infographic to learn more about how Dynamics 365 can combine sales and marketing to break down information barriers and give both functions a complete view of the customer.

View: Close more deals with connected sales and marketing

Customer Story: Clifton Coffee

Clifton Coffee Roasters (CCR) is a popular coffee company that profited from the recent boom in café culture. As Clifton Coffee Roasters' business grew, so did the company leaders' ambitions. They credit digital business and communication tools from Microsoft with helping them to grow and scale their business. Now, they provide additional services like technical support and delivery service to coffee shops across the UK. Check out this video to see how Clifton Coffee Roasters upgraded their teamwork strategy to grow their business.

Taking internal communication to the next level with Microsoft Teams

Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.

Three ways content marketing boosts the value of your leads

Are you ready to increase your sales by 50%? Studies show that it's all about the marketing content you use. When making their purchasing decisions, consumers connect with and remember companies that appear personable and knowledgeable. Check out this article to learn how a small tweak in your marketing strategy can change everything.

Read More...

We All Knew Tech Would Make Work Better

By 2025, 75% of the workforce will be comprised of Millennials. What are you doing to modernize your workplace? Today, the answers are increasingly nuanced, characterized by a cycle of changes in the workplace. After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective. Explore this article to learn more.

Read More...

Don't miss another post! Subscribe now.

Digital transformation is causing a tsunami of data; and adhering to the compliance standards being put in place to protect it is complicated. Subscribe today to stay informed about the Microsoft Cloud and Microsoft 365 solutions we offer to assess and manage compliance risk, protect sensitive data and respond efficiently to data discovery requests.

View: Don't miss another post! Subscribe now.

Customer story: Park Place technologies builds personal relationships to drive global sales

Park Place Technologies is using Dynamics 365 to build and maintain strong relationships in the present and handle the data and changes necessary to move confidently into the future. Check out their story in this video.

Customer Story: Think Up Consulting Recap

With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities. Its VPN-based system sometimes made it difficult for employees to remotely access files. And without a centralized platform, employees wasted time switching between disparate systems. But with Windows 10 and Office 365, Think Up created a unified solution, increased productivity and security, improved efficacy, and reduced costs. Think Up Consulting empowers its employees to achieve more together. We can help you increase your global client base. Contact us to learn more.

Simplify your compliance journey with Microsoft 365

We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. To thrive in this privacy-focused era, you need a trusted partner who can help you not only overcome the challenges but make the most of the opportunities that lie ahead. The Microsoft Cloud and Microsoft 365 are uniquely positioned to help you meet your compliance obligations. It offers a rich set of integrated solutions that leverage AI to help you assess and manage compliance risk, protect sensitive and business-critical data and respond efficiently to data discovery requests.

Compliance Is The New Normal -- It's Time To Lock Down The Data

The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security.

Read More...

Digital transformation in sales: Evolving the art of customer engagement

No matter where you are along your own digital transformation journey, technology can help your business stay more in tune with your customers and engage with them on a more personal level. At Valiant Global Solutions, we are ready to help you discover which technology is best suited to taking your customer engagement to the next level.

View: Digital transformation in sales: Evolving the art of customer engagement

Cost Savings and Business Benefits Enabled by Windows 10 Security Features

$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources. Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Valiant Global Solutions.

View: Cost Savings and Business Benefits Enabled by Windows 10 Security Features

Turn relationships into revenue

Today, the selling process is shifting, and relationships are king. Customers want to do business with companies that understand their needs and care about their success. That perception and trust are all built on relationships. Check out this infographic to learn more about fostering meaningful and profitable relationships with your customers.

View: Turn relationships into revenue

Reduce costs with Windows and Office

70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud. Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how. And to find the right Windows 10 and Office 365 solution for your business to reduce costs, contact our team at Valiant Global Solutions.

View: Reduce costs with Windows and Office

Day in the life of a GDPR-ready DPO

Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.

View: Day in the life of a GDPR-ready DPO

Quantifying the value of collaboration with Microsoft Teams

Employees save four hours each week with improved collaboration and information sharing, according to Forrester's Total Economic Impact™ Of Microsoft Teams. Microsoft Teams puts everything organizations need into one place. Everything from chats, meetings, calling, and Office 365 apps are brought together to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker can be empowered to contribute their voice and take shared accountability for business outcomes. Read this blog to learn more and contact us at Valiant Global Solutions to get started today.

Read More...

Integrate your business applications to achieve maximum impact with these 4 benefits

The effectiveness of business applications is less about strength in numbers and more about strength in togetherness. This article explores how app integration and greater communication can help businesses reach their full potential in everything from customer interactions to agility in the marketplace.

Read More...

Don't miss another post! Subscribe now.

As you embrace the opportunities presented by cloud and mobile computing to connect with customers and optimize operations, you take on new risks. Subscribe now to stay informed on digital transformation challenges and how Valiant Global Solutions can help ensure security, privacy & compliance with Microsoft 365.

View: Don't miss another post! Subscribe now.

Customer story: TGI Fridays migrates key business processes to Microsoft Dynamics 365

For TGI Fridays to accomplish their ambitious expansion plan, they needed a platform that could provide efficiencies and access to information that would allow for growth. Check out this video to learn how they're using Dynamics 365 to accomplish this at both the corporate and restaurant levels.

Customer Story: Think Up Consulting | Reduce Costs

Brand strategy and change management firm, Think Up Consulting, has saved nearly $14,000, with more savings on the horizon, with Microsoft Teams. They've replaced several applications with Windows 10 and Office 365, which feature a wide range of productivity tools. With modern technologies, Think Up has significantly improved efficiency and reduced costs. Want to have cost savings like Think Up? Contact us at Valiant Global Solutions to learn more.

Cloud App Security integrates with Windows Defender ATP

Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use. Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.