Valiant GS
Valiant Global Solutions
Tuesday, May 28, 2019
How CIOs can promote diversity and inclusion
If you want a high performing team, it's in your best interest to have a diverse workforce. According to a McKinsey report, diversity in the workplace is directly tied to financial outperformance. But do you have the modern workplace you need to facilitate inclusion? Make sure you have the right digital tools to promote diversity. Talk to a professional at Valiant Global Solutions, to learn more about the modern workplace solutions that will help your diverse workforce achieve more.
Customer Experience in Financial Services and the Influence of Technology
The future of technology is uncertain, but there's one thing we do know: customer experience is going to play a larger role in the success of businesses from here on out. Servicing customers with an omnichannel experience is the key to a great customer experience. Valiant Global Solutions can help. We're experts in helping businesses adopt the right tech and provide exceptional customer experiences. Contact us for more information.
Customer story: Moneris and Dynamics 365
How do you manage customer interaction? Chances are, there's room for improvement, and you can do a better job. Moneris, a debt and payment processing firm, saw the potential of upgrading their customer relationship solution. That's why they chose Dynamics 365. They required a business management solution that could help them give their customers personalized service. You can do the same. Adopting new tech can be a challenge, that's why at Valiant Global Solutions, we're here to help. Contact us today to find out more.
Monday, May 27, 2019
Microsoft Education: Every Student Has a Voice
Children across the globe share a love of learning and a love of doing. From art to science and beyond, with the right tools in hand, there's no telling what they will accomplish.
Customer story: John's Crazy Socks shows the world what employees with disabilities can achieve
What color are your socks? John and his father, Mark, are trying to mix up your wardrobe and bring a smile to your face with bright, colorful, patterned socks. With a diverse staff of individuals with different abilities, John's Crazy Socks strives to show the world what is possible when you give people a chance. With a modern workplace solution, their team has the tools they need to grow their business and enable their workforce to achieve more.
Tuesday, May 21, 2019
Unblocking Teamwork: Four tools and strategies to improve collaboration
In an IDG study, 56% of enterprises and 66% of small and medium-sized businesses (SMB) plan to implement a unified communications and collaboration solution. If you haven't considered upgrading your workplace tools, it's time to learn the benefits of upgrading to a modern workplace. Tools like Microsoft 365 with Teams can help your workers become more productive and communicate better, saving time, money, and enabling your workforce to achieve more. Contact us today to find out more.
View: Unblocking Teamwork: Four tools and strategies to improve collaboration
THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
Customer engagement in the digital age provides amazing new opportunities to develop customer loyalty. Show your customers what they mean to your organization by constantly driving the differentiation, specialization, and expertise of your business and make sure your customer's needs are met. Ensure your customer's success and realize the rewards. Contact Valiant Global Solutions to find out how we can help you integrate a digital solution for engaging with your customers today.
View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
The Total Economic Impact of Microsoft 365 Education: Improving student learning while reducing cost and effort
Forrester interviewed five large school districts to discover what impact moving to Microsoft 365 had on their budgets and, more importantly, the experiences of their students and teachers. The results are significant.
Monday, May 20, 2019
Introducing Microsoft Teams
Many modern employees work remotely, and more than half of today's meetings are attended by at least one remote attendee. This can lead to access, sharing, and compliance issues that threaten to compromise employee productivity and engagement. But Microsoft Teams, the integrated and secure collaboration tool chosen by 91% of Fortune 100 companies, keeps teams connected and compliant.
Contact us today to learn more about integrating modern workplace solutions like Microsoft Teams. Together, we can help you achieve more.
Dynamics 365 for Customer Service - Create lifetime customers
Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With a solution like Dynamics 365, you can empower your agents with artificial intelligence‒derived recommendations to ensure they can act fast, save time on every customer interaction, and resolve customer issues. Contact us to find out how we can help you integrate this solution today.
View: Dynamics 365 for Customer Service - Create lifetime customers
More time for teachers. More savings for the district. More opportunities for students.
Check out the highlights from a recent Total Economic Impact study on the implementation of Microsoft 365 in schools, examining everything from financial savings to teacher and student experiences.
View: More time for teachers. More savings for the district. More opportunities for students.
Tuesday, May 14, 2019
Encouraging and enabling collaboration in modern workplace
Is your IT department the gatekeeper or the enabler of collaboration? All too often, IT falls into the trap of giving permission to use productivity tools instead of finding out what employees need to work together better, then facilitating those capabilities. In this article, the author poses the important question: "Are we the gatekeeper to employees collaborating or are we enablers and champions?" and discusses the benefits of moving IT to an enabler-focused mentality.
Why a 'Personal' Customer Experience Is Critical to Your Business' Success
This article highlights a few key reasons why businesses should embrace personalization as a powerful tool to stay competitive with customers and to differentiate themselves from competition. 70% of consumers say a company's understanding of their individual needs influences their loyalty. Consumers expect personalized experiences, and they build trust with those that are transparent about the data they collect.
Monday, May 13, 2019
Customer story: Miral
An Abu Dhabi leisure company, Miral, recently embarked on a digital transformation journey to make Yas Island a top travel destination. With Microsoft Cloud technology, the company is using data insights to understand customer behavior and to create seamless and personalized customer experiences.
You Can Speed Grade Assignments With Microsoft Teams
Watch how seemingly small features in Microsoft Teams, such as the ability to leave in-program comments and set built-in rubrics, can dramatically reduce grading times for busy teachers.
Customer story: Lilly envisions a workplace where collaboration enables innovation
Pharmaceutical company, Lilly, aspires to create medicines that make life better for people around the world. Prioritizing both caring and discovery, they're using Microsoft 365 to support creative teamwork and dissolve physical barriers through in-lab collaboration.
At Valiant Global Solutions, we can help you unlock the potential of collaboration tools like Microsoft 365. Contact us to learn more.
Tuesday, May 7, 2019
Listening to customer feedback with Azure Machine Learning
Examining years of customer data isn't easy, that's why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It's just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more.
View: Listening to customer feedback with Azure Machine Learning
Business central capabilities
Microsoft Dynamics 365 Business Central acts as an all-in-one business management solution. It allows you to connect business financials, sales, service, and operations, streamlining business processes. With a secure platform to automate supply chains and optimize inventory levels, your business will be set up for success. If you want to sell smarter and improve customer service, contact us today to find out how we can help you integrate Microsoft Dynamics 365 Business Central today.
The future of work: Empowering people and organizations to achieve more
Digital technology is changing every industry and economy. If you're not modernizing your workplace, you could be falling behind. One of the easiest changes you can make to facilitate digital transformation is adopting a modern workplace solution like Microsoft Teams. At Valiant Global Solutions, we have helped dozens of companies like yours to implement modern digital solutions. Contact us today to learn more on how we can help.
View: The future of work: Empowering people and organizations to achieve more
Monday, May 6, 2019
Leveling the playing field with Microsoft Learning Tools
In order to answer the questions teachers care about most when considering bringing a new tool into their classroom, Microsoft implemented Learning Tools into eight classrooms across multiple grade levels. Check out those answers and the encouraging results here.
Microsoft implemented Learning Tools in eight classrooms across multiple grade levels to find out whether it really does support learning, especially in the areas of reading and writing. The results are encouraging.
View: Leveling the playing field with Microsoft Learning Tools
Microsoft Teams, the hub for teamwork in Office 365
Employees today are working with twice the number of teams they were just 5 years ago. Part of that change is the evolution of the modern workplace in which workers can freely collaborate and communicate to achieve more and drive profitability.
At Valiant Global Solutions, we know that your company's productivity is the key to unlocking higher profitability. By planning and adopting a modern workplace solution like Teams, you could see profitability increase by 21%. Contact us today to learn more.
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