Valiant GS
Valiant Global Solutions
Tuesday, April 30, 2019
Learning Tools For Microsoft OneNote May Be One Of The Most Disruptive Education Technologies Yet
Applications like Learning Tools bring innovative solutions that can help kids across the entire range of learning needs all through a single platform.
Transforming The Customer Experience: Personalization
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Customer Story: 24 Hour Fitness
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
How collaboration can work for business
Whether you are a small-business owner or the CEO of a global enterprise, fostering a community of collaboration within your organization is important. Empowering employees through collaboration gives them the permission they need to go forth and do great things for the company. But collaboration doesn't come without the right tools. At Valiant Global Solutions, we want you to have the tools to foster the teamwork you need. Contact us today to learn more.
Monday, April 29, 2019
Karrick Learns to Read with Immersive Reader
Watch Immersive Reader become a game-changing tool for a second grader with dyslexia.
Customer story: Razer plays to win, gains advantage in global gaming industry with Microsoft 365
Having a singular platform for collaboration and teamwork means that the IT department at gaming-laptop company, Razer, can empower their people. Razer wants their employees to do their very best work at a very high standard, and that means they need to communicate and share files easily.
At Valiant Global Solutions, we know how to help you plan and adopt the collaboration tools you need to modernize your workplace and achieve more with teamwork. Contact us today to learn more.
Tuesday, April 23, 2019
Closing the STEM Gap: Why STEM classes and careers still lack girls and what we can do about it
Take an in-depth look at the Microsoft commissioned study to understand why girls are still steering away from STEM-related fields and what we can start doing now in our schools to close this gap.
Dynamics 365 automates complex transactions and business processes
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It's one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more.
View: Dynamics 365 automates complex transactions and business processes
Customer Service Key Capabilities
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Valiant Global Solutions can help. Contact us today.
Closing the STEM Gap: 5 insights that can make a difference for girls and young women
Having more women in STEM fields benefits us all, so how do we get them there? It starts in our schools. This infographic illustrates five insights from a recent study that point us in the right direction for getting young girls interested in and developing STEM skills early on.
View: Closing the STEM Gap: 5 insights that can make a difference for girls and young women
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When you combine teamwork and collaboration, great things can happen. With the freedom to connect and work together, your employees' outlook and productivity increase, and you'll see them drive your business forward.
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Monday, April 22, 2019
Maximizing grant funding for your STEM initiatives
For school districts whose few resources are already spread thin, grants are the perfect way to bring in new tools to benefit STEM learning. However, the range of grant sizes, providers, and requirements can be overwhelming to a school district just starting the process. This guide efficiently organizes what your district needs to know about grant applications, covering everything from overviews of sources and structure, common STEM grants, and valuable application tips.
Customer story: City of Westminster College | What is voice?
For a student who is hard of hearing, it can be difficult to communicate in class. That's why Esam Baboukhan, the e-learning manager at the City of Westminster College (CWC), introduced Teams to facilitate the learning experience for every student, regardless of their ability to hear. Since then, Esam has seen improved student teamwork, especially with students that previously had to communicate through an interpreter. It's one way that the modern workplace has enabled students to collaborate at CWC.
Tuesday, April 16, 2019
How To Win With A Tech-Forward Customer Experience
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
Customer story: Jumeirah Hotels
Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
Monday, April 15, 2019
Tools and technology for developing future-ready skills
Find out what Microsoft is doing to ensure students today are prepared for the workforce of tomorrow, even if we are not yet sure what that work will be.
View: Tools and technology for developing future-ready skills
The Value of Certification
Microsoft Imagine Academy designed to ensure students enter higher education, further education, or the workplace with this vitally important skill: technical proficiency and industry-recognized credentials. Hear from students, educators, and recent graduates about the benefits they have experienced using Microsoft Imagine Academy and preparing for careers.
Tuesday, April 9, 2019
Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Digital transformation has reached every business, including Microsoft. With the change, Microsoft has undergone a revamp of their sales culture. With tools like Dynamics 365, Azure cloud solutions, and Office productivity, they've created a curated sales experience that eliminates hours of administrative processes to empower sellers with innovative tools.
View: Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Microsoft Dynamics for Customer Service
How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
Personalized Learning, Teachers Unleashed, and a Learning Analytics Partnership: The Story of Fresno Unified
After rounding the year 2 mark on their Personalized Learning Initiative, Fresno Unified School District has gained new insights into what exactly has made the initiative so exceptional in its ability to transform learning outcomes for students. Take a look at their findings in this article.
Monday, April 8, 2019
Enabling Analytics for Improvement ‒ Lessons from Year 2 of Fresno's Personalized Learning Initiative
Take an in-depth look at the second-year results of Fresno Unified School District's Personalized Learning Initiative, including comparison data on closing the achievement gap for economically disadvantaged students and insights on the most impactful aspects of the initiative thus far.
Wednesday, April 3, 2019
Fresno Unified, the futures challenge, and 21C Learning Design
Take an in-depth look inside Fresno Unified School District's innovative Personalized Learning Initiative including their overall goals, year one progress, and adjustments for the future.
View: Fresno Unified, the futures challenge, and 21C Learning Design
Tuesday, April 2, 2019
3 ways online collaboration tools can boost company productivity
Online collaboration tools help employees with prioritization, decrease travel expenses, and improve work-life balance. But the biggest benefit is the increase to productivity. With extensive online collaboration tools, you can host webinars, engage with customers easily, and more.
At Valiant Global Solutions, we specialize in helping businesses implement online productivity solutions and modernize their IT strategy. Contact us today to find out how we can help.
Top 10 Security Deployment Actions with Microsoft 365
If you're looking for a roadmap to a more secure system, we've got you covered. Check out this list to discover 10 actions you can take using the tools provided in Microsoft 365 to better protect your business from cybersecurity threats. And don't forget, Valiant Global Solutions is here to help you every step of the way.
Technology Trends That Will Radically Change The Face Of Customer Care
Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
Customer story: Providence St. Joseph Health
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.
Customer Story: Fresno Unified School District
Through the lens of the Fresno Unified School District, check out the incredible transformations on an individual and community-wide level that happen when technology allows students to take greater control of their own learning experience.
Monday, April 1, 2019
Customer story: AIA Group
As markets evolve, it's important to present new ways for employees to collaborate and communicate. That's why AIA made investments in productivity tools to improve the way their employees work together and serve their customers. At Valiant Global Solutions, we know how important your employees' tools are. That's why we want to help you upgrade your assets with the latest modern desktop solutions on the market. Contact us today to learn how we can help.
Office 365 keeps your business compliant - around the clock
While implemented with the best of intentions, remaining compliant with data security requirements can be a massive burden on businesses, especially those in highly regulated industries. That's why Microsoft ensures that the security provided through Office 365 is always on the cutting edge of compliance, so your business can focus on delivering the best experience to your customers.
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